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Dr Shear was my eye doctor at her previous place of work and I was very impressed with her knowledge on my eye condition and was always available to help. I'm glad she is my eye doctor again at her own clinic. Staff are friendly and are also knowledgeable.
4 weeks ago
- Kevin W.
I have been coming here for years and have consistently received excellent care. All the staff here are outstanding! I'm very grateful to be a patient of Dr. Shear , who is absolutely wonderful, and in my most recent visits I've had the great pleasure of dealing with Diana in the optical department. I love the fact that this facility always keeps up to date with the latest treatments and equipment. I truly feel as if I'm always getting the latest and best care.
2 months ago
- Larissa C.
I can’t say enough positive things about North Western Eye Associates. My family has been coming here since before I can even remember. Dr Shear is so pleasant and the receptionists and staff have always been so polite and welcoming. My mom is super sensitive to touch, so getting glasses to feel comfortable is always a challenge - this is why we felt we needed to write a review. The ladies at the optical are phenomenal. We truly say this for all who have helped her over the years, but Mabel and Diana in particular have been so unbelievably amazing. They’re so kind and patient, and put my mom at ease each time she’s there. They really focus on her sensitivities and make even the tiniest adjustments so that her glasses fit comfortably. No matter how many adjustments, how long we are there, or how many visits we make, Diana and Mabel are always so welcoming and patient, and always listen with care, never minimizing any concern or issue with fit. I live just north of the city and my mom lives in the east end. The last 2 times she’s had to pick out glasses, I’ve been pregnant - this last pregnancy, I was 2 weeks to my due date, when driving isn’t overly fun anymore, and still each time we gladly made the trip across the city to see Diana and Mabel - they are just so worth it. We honestly can’t recommend them, and this optical enough.
2 months ago
- Kendra R.
I was pleased with the service received by all the associates and the doctor . Would definitely recommend this business
3 months ago
- Elaine C.
Very warm welcoming service and staff arrived few minutes early never waited long to see the doctor will return next year for a check up
4 months ago
- Taneasha
I've been going to Dr. Shear for over 10 years and always have a great experience. Both her and the staff are so kind and welcoming and always go above and beyond!
6 months ago
- Sarah S.
The staff was professional but friendly and accommodating. Excellent service. I highly recommend northwestern eye associates!!
8 months ago
- roberta w.